Terms & Conditions

Last updated: November 3, 2026

These Terms & Conditions apply to all tours booked with Ur Morocco Travel. Please read them before you confirm your booking.

Who we are

Ur Morocco Travel
Marrakech, Morocco
Email: urmoroccotravel@gmail.com
Phone / WhatsApp: +212 613 589 317

Your plan and price

Every tour is planned for you. The price we send you depends on the number of travelers, the dates, the type of tour (private or shared) and the hotels you choose. Each tour page lists what is included and excluded. Anything not listed as included is not part of the price.

Booking and payment

• Your booking is confirmed when you pay the deposit and we confirm it in writing by email or WhatsApp.
• You pay the rest of the price in cash to your driver on the first day of your tour, unless we agree otherwise in writing.

Changes and cancellations

You can ask us to change your itinerary before or during your trip. We will always do our best to help, but some changes can affect the price. The cancellation conditions for your trip are confirmed in writing when you book.

In rare cases, weather, road conditions, closures or safety reasons can force us to change the route or the program. When this happens, we offer the best possible alternative.

Your responsibilities

• You need a valid passport and, if needed, a visa for Morocco.
• We strongly recommend travel insurance that covers health, accidents and cancellation.
• Please tell us about any health condition, allergy or special need before your trip.
• Respect local laws, customs and the people you meet.

Liability

We work with trusted local hotels, camps, guides and drivers. We are not responsible for losses caused by events outside our control, such as natural events, strikes, flight delays or decisions of the authorities.

Questions

If anything is not clear, contact us before you book. We are happy to explain.